The focus of the article was the Switch Mode functionality of our CATI-CAWI data collection system, and especially what Tim calls the "warm handover".
Tim Macer is an authoritative and independent analyst and commentator on software for survey research, data collection and analysis. He contributes regularly to two industry-respected magazines - Research in the UK Quirk's Review in the USA - on software and technology.
Click here to read the article: The NIPO Fieldwork System reviewed